Request a website review

If you can no longer get hold of your web designer, a website review can help you understand where things stand before you decide what to do next.

Your website may still be live, but you may not know who has access, where the domain is registered, where the website is hosted, whether you have admin access, whether the site is being updated, or whether the forms are working properly. That can make even small decisions feel awkward, especially if you are unsure whether the website can be safely supported or needs a more serious rethink.

At Expand Digital Media, we review your existing website so you can see what needs attention and what route makes the most sense. As part of the enquiry, we may ask about your domain, hosting, website admin access and any previous support arrangements, so we can understand what control you currently have and what may need to be recovered, checked or clarified.

The aim is not to push you straight into a new website. It is to help you regain clarity before you commit to the wrong fix.

Tell us about your website below, and we’ll help you work out whether the right next step is practical support, ongoing maintenance, a focused refresh or a more considered redesign.

Form Details

Your name (Required)
First Last

Email address (Required)

Phone number

Business name (Required)

Website URL (Required)

What best describes the situation? (Required)

  • I cannot get hold of my web designer
  • My previous web designer is no longer available
  • I have fallen out with my web designer
  • I inherited the website and do not know how it is set up
  • I need updates but do not know who can safely make them
  • I am worried something is wrong with the website
  • I want someone new to take over support
  • Other

Tell us briefly what has happened (Required)

Do you have access to the website admin area? (Required)

  • Yes
  • No
  • I am not sure

Do you know where your domain name is registered? (Required)

  • Yes
  • No
  • I am not sure

Do you know where your website is hosted? (Required)

  • Yes
  • No
  • I am not sure

Do you have access to your hosting account? (Required)

  • Yes
  • No
  • I am not sure

Do you have access to your domain account or DNS settings? (Required)

  • Yes
  • No
  • I am not sure

Do you have access to the email account used for website, domain or hosting notices? (Required)

  • Yes
  • No
  • I am not sure

Are there any urgent issues?

  • Website is down
  • Contact form is not working
  • Website looks broken
  • Plugin or theme warnings are showing
  • Hosting or domain renewal issue
  • Security warning or malware concern
  • I need content changed quickly
  • No urgent issue, I just need clarity
  • Other

When did you last have the website updated?

  • Within the last month
  • Within the last 3 months
  • Within the last 6 months
  • More than 6 months ago
  • I am not sure

Do you know whether the website is backed up?

  • Yes
  • No
  • I am not sure

What would you like help with? (Required)

  • Checking what access I have
  • Reviewing the condition of the website
  • Making urgent fixes
  • Taking over website maintenance
  • Updating content
  • Moving hosting
  • Recovering or clarifying domain or hosting access
  • Improving the current website
  • Redesigning the website
  • I am not sure yet

How soon do you need help?

  • As soon as possible
  • Within the next week
  • Within the next month
  • In the next 2–3 months
  • I am just trying to understand my options
  • Not sure

Anything else we should know?

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